FAQs
General
All Leeda products are available to purchase via the website, with options to take advantage of Click & Collect.
This service not only means postage is FREE to the assigned retailer, but it means you can collect from your local shop at your leisure and also take advantage of shop expertise when you visit.
On top of these advantages, with ALL purchases on the website, you're supporting independent retailers because they'll receive commisson.
We have a retailers network that spans the UK and Europe.
For UK enquiries please refer to our dealer locator, which lists all our UK-based retailers.
For Europe and oversees, please refer to our list of distributors and retailers who handle sales and warranty for this regions.
Alternatively, contact sales@leeda.co.uk and the team will be able to advise you.
For all in-store purchases, please contact your point of purchase and the retailers will advise on the warranty inspection process.
For all online orders through www.leeda.co.uk please contact warranty@leeda.co.uk and the team will advise you how to progress.
For all warranty issues, a valid proof of purchase is required.
Technical Information
Many rods are designed to cast specific weights so they work optimally, so have casting weights as a general guide to how much the rod blank can take.
Casting weights are a general guide; try not to overload a rod because not only with it underperform, but you risk damaging the rod, which will not be covered under the terms of the product warranty.
Spares & Product Support
Selected products can be ordered direct from this website or the entire collection can be ordered through an official Leeda retailer
Delivery & Returns
Unfortunately, we aren't able to guarantee a delivery slot. Our delivery partners aim to get your product to you as quickly as possible but please allow up to 5 day for delivery.
You can change the billing or delivery address, your payment details or items ordered up to a few days before shipping.
If you want to make any changes, you’ll need to contact us as soon as possible.
Unfortunately, it is not possible to collect a product from us directly at this time.
Yes, however geographical location and courier availability can restrict our delivery service.
Please don’t hesitate to contact us if you have any questions.
Please follow the returns guide but if in doubt, please contact us and we'll be able to advise on how to enable a speedy return.
